Florida 911 Public Safety Telecommunicator (PST) Practice Exam

Which of the following is not a role of a public safety telecommunicator during emergencies?

1. Providing first aid

2. Relaying information

3. Coordinating responders

4. Gathering information

The correct answer is: Providing first aid

The primary function of a public safety telecommunicator during emergencies is to serve as the vital link between callers in distress and emergency responders. While they are trained in effective communication, they are not expected to provide first aid themselves. Instead, they focus on relaying crucial information, coordinating with responders to ensure that help is dispatched efficiently, and gathering information from callers to assess the situation accurately. Providing first aid is typically a responsibility that falls to trained medical personnel or first responders at the scene, rather than the telecommunicator who is usually in a communication center away from the emergency itself. Therefore, the correct answer indicates an action that does not align with the typical duties of a public safety telecommunicator during emergencies.