Florida 911 Public Safety Telecommunicator (PST) Practice Exam

Which of the following duties is NOT typically part of a PST's responsibilities?

1. Receiving emergency calls

2. Dispatching emergency services

3. Providing medical treatment

4. Maintaining communication logs

The correct answer is: Providing medical treatment

Providing medical treatment is not typically part of a Public Safety Telecommunicator's responsibilities. PSTs are trained to handle emergency calls, gather essential information, and relay it to the appropriate emergency service personnel. Their primary role focuses on communication and coordination rather than direct patient care. While PSTs may provide pre-arrival instructions or assist callers with basic information on how to care for a patient until help arrives, they do not perform medical treatment themselves. This is the responsibility of trained medical professionals, such as emergency medical technicians (EMTs) or paramedics, who are equipped and qualified to provide direct medical care in emergency situations. In contrast, PSTs are integral in receiving emergency calls, dispatching necessary services, and maintaining communication logs to ensure that all interactions are documented for effective incident management and future reference.