Florida 911 Public Safety Telecommunicator (PST) Practice Exam

Stress is only caused by emotional factors that result in bodily or mental tension.

1. True

2. False

The correct answer is: False

Stress is a complex response that can be influenced by a variety of factors, not solely emotional ones. While emotional factors such as anxiety, fear, and sadness can significantly contribute to stress, physical factors also play a crucial role. Situations like physical injury, illness, environmental changes, and excessive workload can lead to stress responses in the body. Additionally, stress can arise from various life circumstances, ranging from financial issues to significant life changes, which further underscores that it is not limited to emotional triggers alone. Understanding this broader view of stress helps individuals recognize various sources and manage their reactions effectively. This holistic perspective is essential in the field of public safety, where telecommunicators frequently experience both emotional and physical stressors in their roles.