Florida 911 Public Safety Telecommunicator (PST) Practice Exam

Confidential information includes all of the following except?

1. Name of a 911 caller

2. Description of a suspect vehicle

3. Telephone number of a 911 caller

4. Patient care information

The correct answer is: Description of a suspect vehicle

Confidential information refers to data that must be protected due to its sensitive nature, which could lead to privacy violations if disclosed. In this context, the name of a 911 caller, the telephone number, and patient care information are all considered confidential because they directly pertain to the individuals involved in a call; revealing this information could infringe upon their privacy rights. A description of a suspect vehicle, on the other hand, does not fall under the same category of confidentiality. While it may be sensitive in terms of an ongoing investigation, it typically does not involve personal identifying information about individuals. Therefore, sharing details about a suspect vehicle—such as its make, model, and color—does not compromise the personal privacy of individuals to the same extent as the other options. Thus, it is the correct choice for the question regarding what does not constitute confidential information.